Cut Price Insulation (“we”, “us”, or “our”) is a trading name of BHB Building Supplies Ltd, a company registered in England and Wales, number 11377407, with its registered office at 4 Blunts Lane, Whittlesey, Peterborough, PE7 1AH We are committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights in relation to your data.

By using our website https://www.cutpriceinsulation.co.uk (the “Website”), you consent to the collection, processing, and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you use our Website, including:

• a. Account Information: When you create an account, we collect your name, email address, phone number, and any other information you choose to provide.
• b. Transaction Information: When you make a purchase, we collect your billing and shipping information, including your name, address, and payment details.
• c. Communications: When you contact our customer support, we collect any information you provide in your communications, including your email address and the content of your message.
• d. Usage Information: We collect anonymous information about how you use our Website, such as the pages you visit, the length of your visit, and the links you click.

2. How We Use Your Information

We use the information we collect to:

• a. Provide and maintain our Website and its services, including processing your transactions and delivering your orders.
• b. Communicate with you about your account, orders, and any customer support inquiries.
• c. Improve and personalize your experience on our Website, such as by providing product recommendations based on your browsing history.
• d. Analyze usage data to better understand how our Website is being used and to identify areas for improvement.
• e. Comply with legal requirements and protect the rights, property, and safety of Insulation Wholesale, our users, and others.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our Website and providing our services, such as payment processors and delivery partners, provided that these third parties agree to keep your information confidential.

We may also disclose your information if required by law, to enforce our Website’s policies, or to protect our or others’ rights, property, or safety.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have the right to access, update, or delete your personal information held by us. You can do this by logging into your account on our Website or by contacting our customer support at sales@cutpriceinsulation.co.uk or 01480 878787.

If you believe that we have not adhered to this Privacy Policy or you have any questions regarding your personal information, please contact us using the information provided above.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Website and updating the “Last updated” date above. Your continued use of our Website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

BHB Building Supplies Ltd

4 Blunts Lane

Whittlesey

Peterborough

PE7 1AH

Phone: 01480 878787

Email: sales@cutpriceinsulation.co.uk