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Please take care when measuring for materials and ensure you order the correct products.
We can arrange collection for customers that over order, but we reserve the right to charge a collection fee and also a restocking fee.
You are also welcome to return materials directly to our warehouse, but a restocking fee will still apply.
Kingspan products will incur a 50% restocking fee.
Quinn and EcoTherm will incur a 30% restocking fee.
Metal and sheet materials will incur a 30% restocking fee.
All products returned must be in a sellable condition.
Please note for failed deliveries we reserve the right to charge up to 25% of the order value.